Here are some common questions and answers that we get:

1. What is an escape room?
Answer: An escape room is a live-action game where players work together to find clues, solve puzzles, and complete challenges to “escape” a themed room within a set time limit, usually 60 minutes. Each room has a unique storyline and theme to immerse you in the experience.

2. How many people can participate in an escape room?
Answer:  Our rooms are designed for groups of 4 to 8 players, depending on the specific room. Larger groups may be split into multiple rooms or sessions. Check the details for each room on our website for specific group size recommendations.

3. Do I need to book in advance?
Answer:  Yes, we recommend booking your escape room experience in advance, as slots can fill up quickly, especially on weekends. You can book online through our website or call us directly to secure your spot.

4.  What happens if we don’t escape in time?
Answer: If you don’t escape within the time limit, our game master will enter the room to walk you through the remaining puzzles and explain how you could have escaped. It’s all part of the fun, and you’ll still have a great experience!

5. Is there an age limit for participating?
Answer:  While our escape rooms are designed for players of all ages, we recommend a minimum age of 12 for most of our rooms due to the complexity of the puzzles. Children under 16 must be accompanied by an adult. Some rooms may have specific age requirements, so please check the room details before booking.

6. What should I wear?
Answer: We recommend wearing comfortable clothing and shoes that allow you to move freely. You won’t need any special gear, but be prepared to do some light physical activity like crouching or reaching.

7. Can we play with just our group, or will others be in the room with us?
Answer: All our bookings are private, meaning your group will have the room to yourselves. No strangers will be added to your booking, ensuring a personalized experience.

8. What happens if we arrive late?
Answer: Please arrive at least 15 minutes before your scheduled start time for a briefing. If you’re late, your game time may be reduced to accommodate the next booking. We recommend arriving on time to fully enjoy the experience.

9. Can I cancel or reschedule my booking?
Answer:  Yes, you can cancel or reschedule your booking up to 24 hours before your scheduled time for a full refund or credit. Cancellations or changes within 24 hours of the booking may be subject to a fee. Please contact us as soon as possible if you need to make changes.

10. Is it scary?
Answer: Some of our rooms are designed to be thrilling or suspenseful, but none are intended to be terrifying. We offer a variety of themes, from light-hearted adventures to more intense mysteries. If you have concerns, feel free to ask our team for recommendations based on your preferences.

11. Can we bring personal items into the room?
Answer: We provide secure lockers for your personal belongings during the game. While most personal items should be stored, you can bring necessary items like a phone or wallet into the room, but we ask that you don’t use them during the game to maintain the immersive experience.

12. Is the escape room wheelchair accessible?
Answer: We strive to make our rooms accessible to everyone. Some rooms are fully wheelchair accessible, while others may have certain physical challenges.

Please contact us in advance to discuss any accessibility needs, and we’ll do our best to accommodate you.

13. What if we get stuck on a puzzle?
Answer:  Don’t worry! Our game masters are monitoring your progress and are ready to provide hints if you get stuck. You can request a hint at any time to help you keep moving forward.

14. Can I book an escape room for a special event or team-building activity?
Answer:  Absolutely! Our escape rooms are perfect for birthday parties, corporate team-building events, and other special occasions. We offer group packages and can customize the experience to suit your needs. Contact us for more details.